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Use flowcharts and checklists to create effective SOP documents.
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Increasing staff and an organizational need to improve the maturity of the service desk meant IT had to rebuild its service desk to ensure all requests were handled...
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It is difficult to find a holistic, modern network solution that delivers the services demanded by rapidly changing business and IT needs. Engage stakeholders and conduct...
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Use this template to create an executive presentation for business stakeholders.
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The release and deployment standard operating procedure (SOP) should be used to establish and document a formal release and deployment management process at your...
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Re-envision your enterprise print environment by documenting your current printer inventory, costs, and usage; identifying opportunities to reduce print; developing a...
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Establish scope, roles, and requirements for a BCP pilot project.
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Track your step-by-step incident response plan in real time.
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A project plan is an integral document to any initiative. This template will help clarify goals, determine guidelines, and establish milestones to keep a desktop...
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Small enterprises have many of the same issues as large ones, but with far fewer resources. Focus on the most important aspects to improve customer service.
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