Infrastructure & Operations - Tools

End-User Computing Strategy and Roadmap TCO Calculator

End-user computing options grow more and more complex. Estimate costs and keep on budget using a five-year TCO calculator.

Sample Size Calculator

Use the Sample Size Calculator Tool with your desired confidence interval to determine an ideal sample size for your pilot project.

Data Center Downsizing Requirements Calculation Tool

Use the Data Center Downsizing Requirements Calculation Tool to right-size your in-house data center and equipment after outsourcing IT infrastructure to meet current and...

Consumer Technology SWOT Analysis and Tech Monitor Tool

Advancements in consumer technology can catch you off guard if you are not properly prepared. Evaluate emerging consumer technologies annually, and start managing...

Service Desk Extension Roadmap

The Service Desk Extension Roadmap provides a Gantt chart and a sunshine diagram to outline project tasks, risks, and dependencies.

Shared Services Implementation Project Planning and Monitoring Tool

Keep careful track of the process of transitioning to a shared services model, by creating a project monitoring plan that details each of the steps involved in...

Disaster Recovery Data Criticality Inventory Tool

Leverage the Data Criticality Inventory Tool to track and determine the criticality of analytics data. Gain insight regarding the appropriate DR requirements, locations...

Crisis Management Risk Prioritization Workbook

Identify and prioritize potential crises to enable crisis management pre-planning.

DRP Publishing and Document Management Solution Evaluation Tool

Determine the best strategy for publishing your disaster recovery plan using this tool.

Service Desk SLA Metrics Tracking Template

Establish a framework to collect the necessary metrics to properly evaluate current service desk service levels.
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