Infrastructure & Operations - Templates & Policies

Microsoft 365 Communication Plan Template

The Office 365 Communication Plan Template is the repository for information about how to communicate information about the transitions to the relevant stakeholders.

Backup Alignment Workflow Template

Template to assist with graphically representing your restoration scenario workflows.

Backup Alignment Plan Presentation Template

Template to combine the results of your backup alignment project into a presentation format.

HAM Process Workflows

This template will provide sample diagrams of hardware processes.

HAM Standard Operating Procedures

This template is designed to assist you in the creation of a standard operating procedure for hardware asset management.

HAM Recap and Results Template

Use this template to record key insights from your hardware asset management improvement exercises.

HAM Roles and Responsibilities Template

Record detailed responsibilities for your hardware asset management practice.

Service Desk Consolidation Communications and Training Plan Template

Use this template to develop a communications plan for your service desk consolidation project.

Service Desk Consolidation Project Charter Template

Use this template to organize the service desk consolidation project and communicate the scope and parameters.

Service Desk Consolidation Strategy Template

Use this template to document the consolidation project’s objectives, current and target state, and transition plan.
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