Infrastructure & Operations - Templates & Policies

Pilot Project Plan Template

Use the Pilot Project Plan Template in conjunction with the blueprint, Build a Swarming Pilot Project to establish your pilot project goals, document the processes,...

Pilot Project Communication Strategy Template

This template is intended to be a communication resource for managers as well as senior leaders. It can be customized as appropriate to act as a resource for employees or...

DRP BIA Scoring Context Example

Record assumptions you made in the DRP BIA to explain the results and drive business engagement and feedback.

DRP Recovery Workflow Template

Build your own current state and desired state DRP recovery workflow based on Info-Tech's template.

DRP Vendor Evaluation Questionnaire

Ask vendors to describe their DRP capabilities.

Severity Definitions and Escalation Rules Template

Review severity definitions and escalation rules to determine when DR takes over from service management.

DRP Recap and Results Template

Summarize and present key findings and recommendations from core DRP exercises and documents.

Mentoring Program Guidelines

Use the Mentoring Program Guidelines Template to help you document your mentoring program.

Application and Operation Manager Playbook

Use this playbook to record the results of your activities from Increase Support of Tier 2 and Tier 3 blueprint and plan to shift the company culture, improve knowledge...

Recognition Program Guide

Use the Recognition Program Guide to document the recognition program and as a recognition resource for managers.
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