Infrastructure & Operations - Templates & Policies

DRP BIA Scoring Context Example

Record assumptions you made in the DRP BIA to explain the results and drive business engagement and feedback.

DRP Vendor Evaluation Questionnaire

Ask vendors to describe their DRP capabilities.

Severity Definitions and Escalation Rules Template

Review severity definitions and escalation rules to determine when DR takes over from service management.

Collaboration Assessment Questionnaire

Use the Collaboration Assessment Questionnaire to gain an understanding of the issues your departments face and prioritize your next steps with their input in mind.

Mentoring Program Guidelines

Use the Mentoring Program Guidelines Template to help you document your mentoring program.

Application and Operation Manager Playbook

Use this playbook to record the results of your activities from Increase Support of Tier 2 and Tier 3 blueprint and plan to shift the company culture, improve knowledge...

Mentoring Agreement Template

Use the Mentoring Agreement Template to ensure understanding and agreement between both parties of the mentoring relationship.

Recognition Program Guide

Use the Recognition Program Guide to document the recognition program and as a recognition resource for managers.

Employee Recognition Nomination Form

Use the Employee Recognition Nomination Form for employees to nominate their peers to be recognized.

Internal Communications Strategy Template

Use the Internal Communications Strategy to increase buy-in, boost morale, and increase productivity.
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