End-User Satisfaction Survey Review Workflows

Author(s): Emily Sugerman

Use this Visio template as a starting point to map out the step-by-step process for reviewing collected feedback from your end-user satisfaction surveys. It includes a process workflow for transactional surveys and for relationship surveys, including the steps to collect feedback, analyze the data, and act on it.

Tags

satisfaction survey, end-user satisfaction survey, service desk satisfaction survey, survey review process, transactional survey process, relationship survey process

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Thought model representing Take Action on Service Desk Customer Feedback

Take Action on Service Desk Customer Feedback

Drive up CSAT scores by asking the right questions and effectively responding to user feedback.

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