Use this Visio template as a starting point to map out the step-by-step process for reviewing collected feedback from your end-user satisfaction surveys. It includes a process workflow for transactional surveys and for relationship surveys, including the steps to collect feedback, analyze the data, and act on it.
End-User Satisfaction Survey Review Workflows
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Take Action on Service Desk Customer Feedback
Drive up CSAT scores by asking the right questions and effectively responding to user feedback.