Unlock Template/Policy

Get Instant Access

Our systems detected an issue with your IP. If you think this is an error please submit your concerns via our contact form.

Info-Tech Research Group
  • Home
  • What We Do
  • Customer Reviews
  • Events & Webinars
  • Pricing
  • 4 3 2 More
    • What We Do
    • Customer Reviews
    • Events & Webinars
    • Pricing
  • View Member Site
  • Request a Demo
Sign In
Info-Tech Research Group
MENUCLOSE
  • Home
  • What We Do
  • Customer Reviews
  • Events & Webinars
  • Pricing
  • +1-888-670-8889
  • View Member Site
  • Request a Demo
    • Sign In
  • Technology Research
  • Infrastructure & Operations
  • Operations
  • Service Desk

Transactional Service Desk Survey Template

Author(s): Natalie Sansone, Emily Sugerman

This template provides a sample transactional (ticket) satisfaction survey. If your ITSM tool or other survey mechanism allows you to design or write your own survey, use this template as a starting point.

Tags

Satisfaction survey, end user satisfaction survey, service desk satisfaction survey, service desk survey, transactional survey, ticket survey, ticket satisfaction survey, survey template, service desk
Share on Social

Select Social Platform:

Share on X Share on LinkedIn

View the Complete Blueprint:

Thought model representing Take Action on Service Desk Customer Feedback

Take Action on Service Desk Customer Feedback

Drive up CSAT scores by asking the right questions and effectively responding to user feedback.

Related Content: Infrastructure and Operations

Thought model representing Take Action on Service Desk Customer Feedback

Take Action on Service Desk Customer Feedback

Thought model representing Take Action on Service Desk Customer Feedback Storyboard

Take Action on Service Desk Customer Feedback Storyboard

Thought model representing AI Solution Summary: ServiceNow IT Service Management

AI Solution Summary: ServiceNow IT Service Management

Thought model representing Service Desk Software TCO Comparison Tool

Service Desk Software TCO Comparison Tool

Thought model representing Five Reality Checks: Before You Outsource Your Help Desk

Five Reality Checks: Before You Outsource Your Help Desk

View all Related Content
Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171
Info-Tech Research Group

Want Measurable Results?

Let us show you how. Join over 30,000 members worldwide using our research.

Become a Member
Find us on LinkedIn Watch us on YouTube Follow us on X Follow us on Instagram Follow us on TikTok
© Info-Tech Research Group. Terms of Use Privacy Policy

Company

  • About Us
  • What We Do
  • Careers
  • Newsroom
  • Press Releases
  • Usage and Citation
  • Modern Slavery Statement

Partner With Us

  • Partners
  • LIVE Media Kit

Member Resources

  • Browse Research
  • Become a Member

Contact Us Today

Toll-Free (US & Canada) +1-888-670-8889

International +1-703-340-1171

  • AICPA Service Organization Controls (SOC) certification
  • National Cyber Security Centre Cyber Essentials certification
  • PwC Information Security certification

Please confirm the appointment time and click Schedule.

### DATE START ###