Infrastructure & Operations - Templates & Policies

Practical, Right-Sized BCP Case Study: Example Overview Deck

Example Overview Deck for Practical, Right-Sized BCP Case Study

IT Operations Center Stakeholder Buy-In Presentation

Complete this template to show the value of the Operations Center project to business stakeholders.

IT Operations Center RACI Charts Template

Use this template to define accountability for IT operations processes and tasks.

Service Desk Improvement Presentation Template

This template will help you communicate the results of your service desk improvement projects to your leadership team.

Service Desk Ticket Intake Workflow Samples

This template contains examples of ticket intake workflows.

Service Desk Site Visit Checklist Template

Some upfront planning can lead to more valuable site visits and more prevented incidents.

Practical, Right-Sized BCP Case Study: Action Items to Close Gaps

Action Items to Close Gaps for Practical, Right-Sized BCP Case Study

Practical, Right-Sized BCP Case Study: Recovery Workflow

Recovery Workflow for Practical, Right-Sized BCP Case Study

Practical, Right-Sized BCP Case Study: Recovery Playbook

Recovery Playbook for Practical, Right-Sized BCP Case Study

Practical, Right-Sized BCP Case Study: Business Process Flowcharts

Business Process Flowcharts for Practical, Right-Sized BCP Case Study
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