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Analyze user needs to ensure that your digital workspace provides real user value
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Use this template to document the strategy to shift service support left.
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Use this template to build the business case and get everyone on board with the shift-left optimization initiative.
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Use this template to document service desk process workflows for knowledge creation, usage, and review.
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Use this template to document the process through which users will interact with the self-service portal to resolve their issue.
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Use this template to document the incident management process workflow and identify where opportunities for shift left exist in the process.
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Present initial results from your pilot BCP project and next steps for your BCP initiative.
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This template, part of the blueprint Build a Cloud Security Strategy, will serve as a repository of information about your approach to securing the cloud.
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Use this tool to plan for and coordinate a business relocation to an alternate site or work-from-home.
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Set a schedule for continuity plan reviews, tests, and updates. Track completed reviews.
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