Infrastructure & Operations - Templates & Policies

Wireless LAN Build or Refresh Business Case Template

Obtain the necessary stakeholder buy-in for the WLAN build or refresh using the Wireless LAN Build or Refresh Business Case Template. Provide a full project overview to all...

Wireless LAN Build or Refresh Implementation Plan Template

Use the WLAN implementation plan in order to break down the network build or refresh into digestible steps. The implementation task monitoring tool further breaks down the...

Desktop Virtualization End-User Satisfaction Survey

The Desktop Virtualization End-User Satisfaction Survey is a great way to measure the effectiveness of your desktop virtualization implementation. End users can provide...

Desktop Virtualization Communication Plan

End-user acceptance is one of the biggest challenges to desktop virtualization adoption. With a plan to maintain a consistent message and a consistent front, IT can set...

Availability Internal Service Level Agreement Template

Create the internal availability and reliability SLA by amalgamating the insights from the current and target analysis.

Service Catalog Internal Service Level Agreement Template

Create the internal service catalog SLA by amalgamating the insights from the current and target state analysis.

System Recovery Procedures Template

Use this template to document application or system recovery procedures required to support the DR Incident Response Plan.

DRP Summary Template

Create the DRP summary document that will become the focus of the DRP audit. This template will organize and centralize a summary of your DRP to help streamline the audit...

Vendor Question Organizer Template

Use this vendor question organizer template to organize questions your vendors have regarding your RFP and your responses.

Vendor Management Template

Use this vendor management template to track your communications with the vendor and prepare for regular service reviews.
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