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Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.
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Read this Executive Brief to understand why Infrastructure organizations need to take proactive control in interfacing with the business and managing their work.
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The future is cloud(like) and hyperconverged infrastructure (HCI) is a big step in that direction. HCI extends server virtulization into storage and networking spheres;...
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End users are living in a post-PC world in their personal lives. Learn about the trends within end-user computing and how to respond to them.
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Read this Executive Brief to understand why you should take a systematic approach to evaluate cloud.
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The US $650M acquisition of SimpliVity is more than HPE gobbling up the second biggest hyperconvergence vendor. It is about the looming end of storage as we know it.
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Organizational information that goes undocumented is often lost or forgotten. Small enterprises without a central information repository suffer from knowledge gaps when...
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End-user perception of IT is heavily influenced by the quality of service it delivers. Improve business satisfaction with all IT processes by improving service...
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Service desk tickets are not all created equal. Distinguishing between different types of tickets is critical for reporting and service delivery. Don’t let generic ticket...
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Faculty, staff, and students want better wireless internet. They don’t care how Wi-Fi is improved, just that it is. Upgrade wireless coverage, speed, and uptime in order...
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