Minimize Resource Waste in the Small Enterprise With an IT Knowledgebase

Author(s): Ryan Welham, George Goodall

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Organizational information that goes undocumented is often lost or forgotten. Small enterprises without a central information repository suffer from knowledge gaps when employees leave, waste time troubleshooting, and experience inconsistent issue resolution processes. Create an uncomplicated knowledgebase to eliminate these problems and promote a knowledge-sharing culture.

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