Infrastructure & Operations - Notes and Videos

Webinar: Staff the Service Desk to Meet Demand

IT needs to implement proactive measures to reduce costs with immediate results. During this session, we will go through a tactical and strategic approach to IT expense...

Avoid Overpurchasing Microsoft Telephony

This one pager reviews the pros, cons, risks, and challenges of Microsoft’s Phone System product. Understand the different components of phone system, how it's licensed,...

Determine If You Can Effectively Incorporate Enterprise Mobility + Security Into Your Environment

This one pager summarizes and evaluates Microsoft’s Enterprise Mobility + Security offering. As more customers migrate productivity solutions to Office 365, questions...

Migrate Between Office 365 Tenants the Right Way – If You Have to at All!

Migrating from your premises-based services to the cloud is simple enough, but the toolset for moving between tenancies once you’re already in Office 365 is much less...

Webinar: IT Service Management Selection Guide

There are many ITSM solutions on the market today, but narrowing down the list to the most appropriate for your needs is tough. The "best solution on the market" may not be...

Modernizing Your Technology? Make Sure Security Is at the Forefront!

ARP funding offers an opportunity for technology modernization for organizations who qualify. But don’t forget about cybersecurity – otherwise, your business that the ARP...

Choose a Right-Sized Contact Solution – Executive Brief

Read our concise Executive Brief to examine the current contact center marketspace, review Info-Tech’s methodology for choosing a right-sized contact center solution, and...

Webinar: Manage Your Technical Debt

Follow our structured approach to identify, measure, and manage your technical debt.

FBI’s Own Hackers Break Into US Servers With a Mission

Do you really want the feds doing your security work for you?

Stabilize Infrastructure & Operations During Work-From-Anywhere – Executive Brief

The pandemic is a huge opportunity for Infrastructure & Operations, but too many are wasting it. Read this executive brief to learn more.
Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171
GET HELP
Contact Us