Infrastructure & Operations - Job Descriptions

Change Manager

The Change Manager ensures that all changes are managed in a controlled manner, including standard changes and emergency maintenance relating to business processes,...

IT/Cloud Solutions Architect

Use this template to structure an architect role encompassing expertise in both on-premises and cloud environments.

IT/Cloud Engineer

Use this template to structure an infrastructure engineer role requiring skills managing both on-premises and cloud environments.

Configuration Manager

The role of configuration manager is central to the success of configuration management.

Network Architect

The Network Architect's role is to develop and maintain the high-level design plan for the overall logical and technical network architecture. This individual will...

IT Asset Administrator

Use this template to define the job description for the role of IT Asset Administrator or Coordinator.

Incident Manager

Use this template to outline the incident manager's role and responsibilities, including required duties, education, and experience. While the incident manager may not...

Problem Manager

Use this template to outline the problem manager's role and responsibilities, including required duties, education, and experience. While the problem manager may not...

IT/Cloud Administrator

Use this template to structure a systems administrator role requiring skills managing both on-premises and cloud environments.

IT/Cloud Demand Billing & Accounting Analyst

Use this role description template to create an Cloud Demand Billing & Accounting role for both on-premises and cloud environments.
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