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This storyboard will help you design infrastructure service workflows, build the infrastructure services playbook, identify service costs, and build the service rate sheet.
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Read this Executive Brief to understand why prioritizing in-demand services for an infrastructure services playbook will help you improve service delivery.
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This checklist is designed to help you make quick progress on building a pre-implementation checklist for your own change management practice.
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This quick guide is designed to help you build a business case to implement a change management process.
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This template is used to outline the key audiences for communication and draft messages for each audience as part of the new change management program rollout.
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This tool is designed to help organizations assess the risk of incoming changes based on likelihood and impact.
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Create an infrastructure services playbook to clarify infrastructure capabilities and achievable service levels, standardize infrastructure service delivery, and make...
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This storyboard will help you craft a continual improvement register and a workflow to ensure sustained service improvement that fulfills ongoing increases in stakeholder...
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Create the internal availability and reliability SLA by amalgamating the insights from the current and target analysis.
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Create the internal service catalog SLA by amalgamating the insights from the current and target state analysis.
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