The XebiaLabs Application Release Automation Tool, “XL Release,” Gains ServiceNow Certification

XebiaLabs has announced that it has received certification of its new XL Release app integrating ServiceNow and the XebiaLabs DevOps Platform. The integration enables...

Change Manager

The Change Manager ensures that all changes are managed in a controlled manner, including standard changes and emergency maintenance relating to business processes,...

System Recovery Procedures Template

Use this template to document application or system recovery procedures required to support the DR Incident Response Plan.

Build a Continual Improvement Program

Leverage these materials to build a plan for providing high-quality services and products that are aligned with ongoing increases in your stakeholder expectations. In this...

IT Operations Center Initiative Prioritization Tool

Use this tool to prioritize initiatives, taking into account resourcing capacity.

Application Development Process – AppDev Example

Use flowcharts and checklists to create effective SOP documents.

Sales Process for New Clients – Sales Example

Use flowcharts and checklists to create effective SOP documents.

IT Operations Center RACI Charts Template

Use this template to define accountability for IT operations processes and tasks.

IT Operations Center Gap and Initiative Tracker

Use this tool to record gaps and KPIs along with potential initiatives for improvement.

Change Advisory Board Charter

This template includes all the procedures that CAB members will follow during the change approval process.
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