Configuration Control Board Charter

Use this template to create your board charter for your configuration control board (CCB). Define roles and responsibilities and mandates for the CCB.

Next-Generation InfraOps

IT Operations continue to be challenged by increasing needs for scale and speed. We’ve seen Agile evolve into DevOps, then different “xOps” that are too many to count....

Next-Generation InfraOps Storyboard

IT Operations continue to be challenged by increasing needs for scale and speed. We’ve seen Agile evolve into DevOps, then different “xOps” that are too many to count....

Change Management Standard Operating Procedure

This template is designed to give organizations a defined set of standards and guidelines to conduct their change management practice effectively.

Align Projects With the IT Change Lifecycle

Misalignment between IT change management and project management leads to headaches for both practices. IT leaders must involve project management throughout the change...

Align Projects With the IT Change Lifecycle Storyboard

Use this storyboard to align projects within your IT change management lifecycle.

Prepare for Microsoft 365 Copilot

Microsoft 365 Copilot has capabilities to revolutionize the ways users interact with tools such as Word, Excel, PowerPoint, Outlook and Teams. It improves collaboration,...

Prepare for Microsoft 365 Copilot Storyboard

This research guides you through Microsoft 365 Copilot capabilities and its core use cases, and help you define requirements for deployment.

Microsoft 365 Copilot Execution Capability Assessment Tool

Use this tool to assess your capability for Microsoft 365 Copilot deployment.

Microsoft 365 Copilot Use Case Discovery Questionnaire

Use this template to assess benefits of Copilot for business units and identify use cases for each department.
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