ITAM Vendor Evaluation Workbook

Define ITAM tool requirements to objectively evaluate vendors based on use cases relevant to your situation.

Configuration Management Audit and Validation Checklist

Use this template to assess capability to pass audits, adding to the template as needed to meet internal auditors’ requirements.

Continual Improvement Register

This tool is a structured document to help you outline improvement initiatives, prioritize them, and build a dashboard to streamline tracking.

Scale Up vs. Scale Out TCO Tool

The Scale Up vs. Scale Out TCO Tool provides organizations with a framework for TCO.

Event Management Catalog

Use this tool to record your tracked events and alerts in one place. This catalog allows you to record the rationale, root-cause, and action for all your monitored events.

Event Management Roadmap

Use this tool to implement and continually improve upon your event management process.

Incident and Problem Management Project Roadmap Tool

Identify, prioritize, and present initiatives to improve incident and problem management.

IT Asset Estimations Tracker

Use this tool to estimate key data points related to your IT asset estate, as well as your confidence in your estimates.

Infrastructure Outsourcing IBM i Scoring Tool

Use this scoring sheet to help you define and evaluate IBM i vendor responses.

AIOps Shortlisting Tool

Leverage this tool to produce a shortlist of AIOps processes that will help you the most in reaching your goals.
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