I&O Process Management - Templates & Policies
Topics
Types of Content
Standard Operating Procedures WorkbookMake SOPs work for you with visual documents that are easier to create and more effective for process management and optimization. |
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Incident and Service Management Procedures – Service Desk ExampleUse flowcharts and checklists to create effective SOP documents. |
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Application Development Process – AppDev ExampleUse flowcharts and checklists to create effective SOP documents. |
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Document Management ChecklistUse flowcharts and checklists to create effective SOP documents. |
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Sales Process for New Clients – Sales ExampleUse flowcharts and checklists to create effective SOP documents. |
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Network Backup for Atlanta Data Center – Backups ExampleUse flowcharts and checklists to create effective SOP documents. |
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Build an Internal SLA Project Charter TemplateSet expectations for scope, resource requirements, and target dates for building the internal SLA. |
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Internal SLA Process FlowchartsFollow Info-Tech's internal SLA development workflow to create an internal SLA that address your service level challenges. |
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Availability and Reliability SLA Metrics Tracking TemplateEstablish a framework to collect the necessary metrics to properly evaluate current availability and reliability service levels. |
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Availability Internal Service Level Agreement TemplateCreate the internal availability and reliability SLA by amalgamating the insights from the current and target analysis. |
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