Build an Internal SLA Project Charter Template

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A project charter communicates important details on the project purpose, scope, and parameters. This template includes:
  • Project overview: description, background, drivers, and objectives.
  • Governance and management: project stakeholders/roles, budget, and dependencies.
  • Risks, assumptions, and constraints: known and potential risks and mitigation strategy.

Modify the project charter template to set clear parameters for your internal SLA project.

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Improve IT-Business Alignment Through an Internal SLA

Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.

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