Modernize Communications and Collaboration Infrastructure – Phase 3: Advance the Project

This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you draft an RFP for a UC solution and gain project approval through the...

IP Telephony and UC End-User Survey Questions

This tool includes typical questions for an end-user survey intended to identify and gauge the awareness, attitudes, and propensity to adopt telephony and unified...

Modernize Communications and Collaboration Infrastructure – Phase 2: Define the Target State

This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you quantify and qualify the gap between existing infrastructure and...

Communications TCO-ROI Comparison Calculator

Use this TCO and ROI calculator to compare costs and benefits when comparing UC solutions and modernization options.

Stakeholder Engagement Workbook

Use this Stakeholder Engagement Workbook to create a prioritized list of people who are affected or can affect your project, and to determine how best to communicate with...

UCaaS Vendor Demo Script

When a shortlist of Unified Communication as a Service vendors has been created and it is time to have them demonstrate their solution, there is a need for a consistent...

UCaaS Solution RFP Template

Use this RFP template to issue your UCaaS RFP with confidence.

UCaaS Vendor Shortlist & Detailed Feature Analysis Tool

This tool allows enterprises to profile their Unified Communications as a Service requirements and generate a rank-ordered vendor shortlist from the ten vendors evaluated...

Business Case Template

Putting together a sound business case is a pivotal step in deciding whether to make a purchase or pursue a project. Use this editable template to build a business case...

Telephone and Voicemail Acceptable Use Policy

Telephone and voicemail services are crucial and versatile communication tools for any business. However, they also run the risk of being repurposed for personal calls...
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