UCaaS Vendor Demo Script

Author(s): Erik Reid, Brad Wells

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When a shortlist of unified communication as a service (UCaaS) vendors has been created and it is time to have them demonstrate their solution, there is a need for a consistent demo process to directly compare features.

Use this demonstration script to:

  • Lay out the course of the demo so that each vendor can demonstrate the same features – with room for showcasing unique elements as well.
  • Specify scenarios for vendors to demonstrate functionality (e.g. recording and analytics, web and desktop conferencing, contact center solutions, multi-media mobility, fixed mobile convergence, VPN initiation).

A standard demonstration will simplify the process of selecting an UCaaS solution, and ensure you get all of the needed information from vendors in order to make the best selection for your organization.

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