2020 Enterprise Collaboration Tools: Market Trends and Buyer's Guide - Step 4: Buyer's Guide

Follow Info-Tech’s methods to find and implement a best-fit collaboration tool.

2020 Enterprise Collaboration Tools: Market Trends and Buyer’s Guide

This blueprint explores the types of collaboration tools available, how this marketspace emerged, and future trends. The Buyer’s Guide offers methods to categorize your...

Talkdesk Outlines Customer Experience Reframe for the Post-Pandemic Contact Center

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. One session showcased Talkdesk’s...

Lenovo Report Outlines Major Trends and Challenges related to Remote Work

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall briefly explores...

Nemertes Research Supports the Need for a Rationalized Collaboration Toolset

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...

Alcatel-Lucent Enterprise Announces Q2 Performance

On August 25, 2020, Info-Tech briefed with Alcatel-Lucent Enterprise on its Q2 performance. While the pandemic has decreased performance in on-premises system deployment,...

Genesys Briefs on “Experience as a Service” for the Contact Center

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...

Build a Digital Workspace Strategy

The most important aspect of implementing a digital workspace is organizational change management. To truly take advantage of these advertised benefits, IT needs a...
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Build a Digital Workspace Strategy – Executive Brief

If IT does this alone, the digital workspace will fail to achieve the desired benefits.

Build a Digital Workspace Strategy – Phases 1-3

Ensure people spend less time searching, more time getting work done while working remotely.
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