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The purchasing policy outlines the standards and procedures associated with company purchases of IT computer-related components and technical services.
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A data center relocation project is a risky endeavor that requires rigorous planning and attention to detail. Practicing good project management processes and...
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A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core...
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Non-disclosure agreements (also known as confidentiality agreements) prohibit the communication of certain non-public business information by individuals. Use this...
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The Knowledge Manager's role is to collect, synthesize, organize, and manage corporate information and in support of business units across the enterprise.
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A co-location Service Level Agreement (SLA) provides a definition of performance for the negotiated service. SLAs ensure accountability on the part of the service...
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Vendor co-location site visits can validate decisions or uncover vendor inadequacies and biases. Conduct site visits to shortlisted data center co-location vendors to add...
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A well-written contract ensures that the selected vendor meets the company's specific expectations and objectives for the purchase. During the evaluation process, the...
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The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...
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The role of the SLA Manager is to ensure that all service level agreements (SLAs) for information technology services across the organization are delivered according to...
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