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Preparing a formal business proposal for a new service can be a challenge for many IT leaders. Use this template to obtain formal justification to move forward given the...
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Assembling a team of individuals with the appropriate skill sets helps ensure all project goals are met; however, even the most talented group needs help with working...
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Improving service desk processes requires the cooperation of key stakeholders. Use the executive presentation to provide an overview of the project, its objectives, and...
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Use this template to plan your vendor engagement strategy and ensure a continuous, collaborative, and mutually beneficial relationship with your vendor.
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Use this document to record the specific targets established with the vendor for a specific service or product relationship.
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An Issue Log will help ensure that problems and concerns are recorded, reported, and tracked. Additionally, an Issue Log provides data for more productive performance...
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Use the Job Offer Letter Template to give you a starting point to draft your own job offers, and to ensure that all relevant information is included.
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Employees may wish to take part in a course or conference to fulfill elements of their professional development plan. However, courses or conferences can be costly and...
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Use this document to ensure you've made the proper considerations during planning, building and testing, and deployment of new software.
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On-the-job assignments are the best way to have learners apply newly acquired skills and have them assessed by their supervisors.
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