Effective communications with your vendor can make all the difference between turning your outsourcing engagement into a productive, collaborative relationship rather than an ongoing battle.

  • Ensure contact is regular and open.
  • The more critical the project, the more frequent the contact.
  • Include provisions around communications in your contract.

Treat your vendor as an extension of your IT team, not a separate organization.

Also In

Outsource Systems Management to Improve Capabilities and Reduce Costs

Outsourcing is like a marriage. Treat it like a partnership, not a competition.

Related Content

Hide Details

Search Code: 75397
Published: July 7, 2014
Last Revised: July 17, 2014


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019