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Most contracts’ terms and conditions are deficient at the most basic levels, significantly detracting from downstream vendor management and cost savings opportunities....
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Salesforce.com has emerged as a leader in the new “Platform Economy,” along with other “cloud kings” such as Microsoft, Service Now, and Palo Alto Networks. The Platform...
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The announcement that IBM is taking over Red Hat may be welcome news to beleaguered and beaten down IBM shareholders, but it should strike a stark warning bell for Red...
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Leverage this guide to examine each of the different elicitation and analysis techniques available to facilitate the requirements gathering process.
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Use flowcharts and checklists to create effective SOP documents.
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Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
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Use these templates to gather information in preparation for building your infrastructure roadmap.
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This tool is designed to help IT infrastructure managers document, prioritize, and visualize the relative criticality and effort required for a portfolio of legacy...
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Use this tool to assess current capabilities and criticality of insourced services in order to make a decision around outsourcing systems management. The workbook...
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Use this template to plan your vendor engagement strategy and ensure a continuous, collaborative, and mutually beneficial relationship with your vendor.
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