The goal of this tool is to help IT departments track the distribution of staff at various experience levels and set a baseline for their hiring and professional...
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An exit checklist should be used in all cases of employee departure, both voluntary and involuntary, to keep track of offboarding activities and to ensure offboarding...
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This tool will help identify your organization's current service management maturity level.
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Use this roadmap to identify and prioritize tasks that you need to complete as you work to improve your service desk.
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The Initiative Roadmap Tool is used to organize and monitor project work. Project milestones and tasks can accurately be planned out. Once the project begins, real-time...
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This workbook is used to facilitate sound quality management that monitors the status of deliverable quality throughout project execution.
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This workbook is used to create the project's risk management plan to mitigate or eliminate potential risks, and track each risk item during project execution.
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Use these templates to gather information in preparation for building your infrastructure roadmap.
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This tool is designed to help IT infrastructure managers document, prioritize, and visualize the relative criticality and effort required for a portfolio of legacy...
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Use this tool to assess current capabilities and criticality of insourced services in order to make a decision around outsourcing systems management. The workbook...
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