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Data is changing the manufacturing industry. Organizations are harnessing data insights to improve operational efficiency, supply chain and logistics, customer intimacy,...
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Use flowcharts and checklists to create effective SOP documents.
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Use flowcharts and checklists to create effective SOP documents.
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This tool is designed to help you classify and analyze closed service desk tickets. Use the information to analyze your classification scheme and make the case for a...
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Use this demonstration script to provide service desk solution vendors with a consistent set of instructions, ensuring an objective comparison of product features.
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This blueprint is specifically crafted for the small enterprise to help them assess their current maturity around the key components of Data Governance, set goals for the...
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Use flowcharts and checklists to create effective SOP documents.
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Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
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Improving service desk processes requires the cooperation of key stakeholders. Use the executive presentation to provide an overview of the project, its objectives, and...
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Use this roadmap to identify and prioritize tasks that you need to complete as you work to improve your service desk.
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