Knowledgebase Article Template

An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if...

Service Desk Standard Operating Procedure

This template is designed to help service managers kick-start the standardization of service desk processes.

Assess Data Governance Maturity in the Small Enterprise

This blueprint is specifically crafted for the small enterprise to help them assess their current maturity around the key components of Data Governance, set goals for the...

Address Data Quality Issues to Improve Reporting for Small Enterprise Manufacturing

Data is changing the manufacturing industry. Organizations are harnessing data insights to improve operational efficiency, supply chain and logistics, customer intimacy,...

Review and Improve Your IT Policy Library – Executive Brief

Read our concise Executive Brief to find out how to write better policies that mitigate the risks you care about and get the business to follow them, review Info-Tech’s...

Review and Improve Your IT Policy Library – Phases 1-3

Organizations need to be proactive in identifying how business changes and new technologies will impact their business in order to successfully manage policies. They need...

Review and Improve Your IT Policy Library – Phase 2: Draft and Implement

This phase of the blueprint, Draft & Implement, will help you use input from key stakeholders to write clear, consistent, and concise policies that people will actually...

Review and Improve Your IT Policy Library – Phase 3: Monitor, Enforce, Revise

This phase of the blueprint, Monitor, Enforce, Revise, will help you use your policies to create a compliance culture in your organization, set KPIs, and track policy...

Review and Improve Your IT Policy Library – Phase 1: Assess

This phase of the blueprint, Assess, will help you assess your risk landscape and design a plan to update your policy network based on your most critical risks.

Policy Management RACI Chart Template

Use the RACI chart in this tool to establish the roles responsible for tasks within your policy management function.
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