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Five Components for Leveraging Social Media to Influence Consumer Decision Making Social media has rapidly become a ubiquitous channel for customer interaction. But the proliferation of social media networks, customer data, and use cases has made ad...
Measuring the Business Value of Customer-Facing Applications Your customer-facing applications should be producing business value, but that can be hard to define and measure when the source of value isn’t always monetary. Learn how...
Industry Reference Architecture for Retail Leading organizations require a unified and validated view of business capabilities that aligns initiatives, investments, and strategy in order to compete in their industry.
Exploit Market Demands With the Right Dynamic Pricing Approach and Solution Many retailers are struggling to remain competitive in a constantly evolving market. Ideal prices for their products no longer reflect current customer demand or market...
Expanding and Exploiting Your Omnichannel Presence With APIs APIs are the backbone of an omnichannel strategy. They allow you to share information with new customers in real time across mobile, social, and retail channels....
Beer Data: Strengthening Relationships Between Retailers and Suppliers With Third-Party Solutions The ability to share data between supplier and retailer enhances their relationship, and even more so when third-party solutions come into play. One company has found a...
Growing the Future: Store-Level Logistics Food waste is a global problem. Take advantage of dynamic marketplaces and the Internet of Things to mitigate it at the retail level.
Safeguard Your Retail Environment With the Right Endpoint Protection Solution Retailers have unknowingly wandered into the crosshairs of cyber criminals and threat actors alike. Website denial of service, credit card compromise, and ransomware are...
Using Technology to Improve Customer Experience in the Retail Industry The retail world is evolving quickly as new technologies emerge, new types of businesses thrive, and consumer expectations change. Is your business ready for the...
How to Ride the Shock Wave of the Amazon Whole Foods Acquisition Through its Whole Foods acquisition, Amazon is making a clear statement: no retail segment is safe from the march of technology. Traditional grocery retailers will have...

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