How to Ride the Shock Wave of the Amazon Whole Foods Acquisition

Through its Whole Foods acquisition, Amazon is making a clear statement: no retail segment is safe from the march of technology. Traditional grocery retailers will have...

Amazon.com Embodies Innovation as a Business Model and You Should as Well

This Premium Research Note provides an inside view into how Amazon.com drives continuous innovation by leveraging a singular core business model that guides all key...

Using Technology to Improve Customer Experience in the Retail Industry

The retail world is evolving quickly as new technologies emerge, new types of businesses thrive, and consumer expectations change. Is your business ready for the...

Safeguard Your Retail Environment With the Right Endpoint Protection Solution

Retailers have unknowingly wandered into the crosshairs of cyber criminals and threat actors alike. Website denial of service, credit card compromise, and ransomware are...

Beer Data: Strengthening Relationships Between Retailers and Suppliers With Third-Party Solutions

The ability to share data between supplier and retailer enhances their relationship, and even more so when third-party solutions come into play. One company has found a...

Expanding and Exploiting Your Omnichannel Presence With APIs

APIs are the backbone of an omnichannel strategy. They allow you to share information with new customers in real time across mobile, social, and retail channels....

Industry Reference Architecture for Retail

Leading organizations require a unified and validated view of business capabilities that aligns initiatives, investments, and strategy in order to compete in their industry.

Exploit Market Demands With the Right Dynamic Pricing Approach and Solution

Many retailers are struggling to remain competitive in a constantly evolving market. Ideal prices for their products no longer reflect current customer demand or market...

Measuring the Business Value of Customer-Facing Applications

Your customer-facing applications should be producing business value, but that can be hard to define and measure when the source of value isn’t always monetary. Learn how...

Five Components for Leveraging Social Media to Influence Consumer Decision Making

Social media has rapidly become a ubiquitous channel for customer interaction. But the proliferation of social media networks, customer data, and use cases has made ad...
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