Local Government

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Are We Including the Wrong Services in the Scope of Our Shared Services Initiatives? Government shared service initiatives have generally failed to achieve their financial goals. I suggest that one reason is the typical decision to focus on standardizing...
ServiceNow and Microsoft Partnership: Great for ServiceNow and Microsoft Customers, Great for Vendor Lock-In ServiceNow and Microsoft are furthering their partnership by hosting the Now platform in the Azure-trusted cloud. These features and integrations are powerful, but comes...
Establishing a Balanced Scorecard for IT Performance in Local Government Is an Important Complement to the IT Strategy, Part 2 The balanced scorecard typically includes four perspectives, but for local government the organization’s mission and societal contribution represents a fifth perspective....
Establishing a Balanced Scorecard for IT Performance in Local Government Is an Important Complement to the IT Strategy, Part 1 The balanced scorecard typically includes four “perspectives,” but for local government the organization’s mission and societal contribution represents a fifth...
Smart Parks Serve as an Example of How to Implement Technology in a Municipality Implementing smart city technology can be either a great benefit to your municipality or a huge waste of money. Cities can make good technology decisions by playing to...
Info-Tech’s Virtual Industry Roundtable for Local Government: What Your Peers Had to Say Info-Tech’s Virtual Industry Roundtables for Local Government generated real-life insight about the key issues facing your peers in the space and what IT leaders are...
Three Ways IoT Could Improve Urban Living IoT manufacturers aren’t just waiting for 5G connectivity to deliver significant smart city solutions. From a smart city conference in Dublin, we showcase three examples...
Five Smart City Trends for 2020 At a smart city forum hosted in Dublin by Enterprise Ireland, practitioners from around the world discussed some of the early successes yielded from pilot projects and...
COVID-19 Local Government Roundtable Listen to this special COVID-19 Local Government Roundtable to gain insight into what others in Local Government IT are doing to cope with this unprecedented crisis in...
ServiceNow Releases Free Emergency Response Apps in Response to COVID-19 ServiceNow has released four free emergency response apps to help customers with crisis management in the wake of COVID-19, including emergence response operations,...

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