Trial lock

This content is not available with your current subscription.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to learn more about gaining access to Federal.

Contact Your Representative or Call: 1-888-670-8889 (US) or 1-844-618-3192 (CAN)

Date published:

07/22/2019

Government shared service initiatives have generally failed to achieve their financial goals. I suggest that one reason is the typical decision to focus on standardizing areas of “duplication.” A better result would come from focusing on services that participating agencies don’t have but rather need.
Author:
  • Andy Woyzbun