Gaming & Hospitality - Blueprints

Vendor Landscape: Self-Service Kiosks

A dedicated commitment to kiosk technology and service will achieve positive customer experiences that will pay dividends in the long run through increased customer...
  • guided implementation icon

The Future of Casino-as-a-Platform

This strategic foresight trends report provides a high-level analysis plus insights and recommendations on trends and their respective technologies on the casino floor...

Vendor Landscape: In-Room Tablets

Digitize your properties with an in-room tablet to deliver hotel amenities, targeted promotions, superior entertainment, and automated room controls to create a more...
  • guided implementation icon

Vendor Landscape: Video Surveillance

Surveillance systems are rapidly evolving into video analytic solutions that reflect broader technology trends. These new solutions use artificial intelligence and...

Select a Casino Anti-Money-Laundering Compliance Solution

AML compliance is an increasing challenge for casinos, which are required to follow regulations designed for banks while operating in the business of entertainment. The...
  • guided implementation icon

2019 Gaming IT Benchmark Report

This report offers an analysis and benchmarking of key IT performance indicators, staffing figures, process maturity, and much more. This research enables casino and...
  • guided implementation icon

Establish a Holistic Guest-Facing Mobile App Strategy

To truly accomplish the ideal “phygital” mobile app experience, operators must first understand the time and resources required to enable, develop, and maintain a mobile...

Standardize a CMS Rationalization Strategy

Dissatisfaction with CMS vendors persists as they struggle to keep up with the needs of the industry. Although a bundled/single-vendor approach is not considered a viable...

Enhance the Guest Experience Through Payments Modernization

The payments industry is in the midst of a significant digital transformation, accelerated by the pandemic. By extension, the gaming and hospitality industry has been...

Select and Implement a Loyalty Program Platform Solution

The loyalty management solution has a role to play in the entire member journey and lifecycle. An agile pivot from traditional toward a digital loyalty program will...
Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us