Guided Implementation
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- Step 1 - Select a project
- Step 2 - Schedule your first call
- Step 3 - Our analysts will guide you through the implementation
Infrastructure & Operations
Standardize the Service Desk
The service desk is the entry point for users to get help. IT must ensure the first line of interaction has the knowledge and tools they need to...
Project & Portfolio Management
Maintain an Organized Portfolio
This project blueprint will help you better maintain an organized portfolio of projects and programs by defining clear organizing criteria grounded...
CIO
Build an IT Risk Management Program
Managing risk has never been more important. Ensure that your organization has an established and manageable way of governing a process related to...
Applications
Scale Up Your Requirements Management Practices
Contrary to popular belief, business analysis and requirements management are still alive. Accurate requirements are more critical than ever in an...
Infrastructure & Operations
Define Your Cloud Vision
This blueprint reviews the characteristics, pros, and cons of cloud services, helping readers understand when to employ software-, platform-, and...
CIO
Build a Business-Aligned IT Strategy
Create an IT strategy based on business needs, not just intuition. It is no longer enough to generate a text document and call it an IT strategy....
Infrastructure & Operations
Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind
Though the benefits are widely understood, many organizations don't have SOPs and those that do don't maintain them. Adopt an approach to drive...
CIO
Build a Strategic IT Workforce Plan
Build a strategic workforce plan to drive IT staff engagement and productivity, and limit workforce gaps.
Applications
Build an ERP Strategy and Roadmap
Organizations often do not have an ERP strategy and roadmap in place. The focus is often on selection and implementation phases of ERP, but without...