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This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create an engagement plan for IT and end users.
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The web conferencing feature arms race continues with Cisco’s announcements at Enterprise Connect 2019. Users will be delighted now, but long-term value will take a lot...
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Email volume is often a problem for organizations. Use this survey to determine what the nature of the problem is and whether IT can provide a technical solution to...
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Due to the failure of traditional tools to meet their needs, many end users are pursuing ad-hoc adoption of file sharing services like Dropbox and Box. IT needs to...
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This storyboard will help you improve your approach to collaboration services.
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Focus on creating a streamlined set of tools that users need and want. Shape demand for these supported tools by engaging with end users long after the initial deployment.
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Info-Tech conducted its own market evaluation of eight leading cloud file sharing (CFS) vendors. This tool allows enterprises to profile their CFS requirements and...
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Email can be addictive, and dangerous to enterprise culture and productivity. However, it is a required tool that is the blood line of most enterprises.
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Treat email like a painkiller. It is incredibly valuable for some things but its abuse is deadly. Enterprises need to intervene and save their workers and bottom line.
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Use this template to document your vision, goals, and approach to communication and collaboration systems.
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