Collaboration Solution Designer

The Collaboration Solution Designer assesses the needs and collaboration patterns of each workgroup in your organization and aggregates the results to provide an enterprise...

Collaboration Readiness Assessment

Collaboration tools are invaluable for enhancing knowledge sharing, innovation and employee-to-employee communication, but some organizations are better positioned to...

Collaboration Business Analyst

To successfully implement a collaboration platform, put the right people behind the implementation. If the budget allows, hire a dedicated resource to execute the...

Email Intervention Survey

Changes to how email fits into enterprise communication must be handled carefully. Test the user and IT-based changes in a short pilot, as described in slides 28 to 31 of...

Storyboard: Reduce Email Volume

Email can be an addictive and dangerous to enterprise culture and productivity. Take control of the problem by introducing social collaboration tools that will get used.

Email Grief Survey

Email volume is often a problem for organizations. Use this survey to determine what the nature of the problem is and whether IT can provide a technical solution to reduce...

Establish a Communication and Collaboration System Strategy – Phases 1-3

This storyboard will help you improve your approach to collaboration services.

Cloud File Sharing Vendor Shortlist Tool

Info-Tech conducted its own market evaluation of eight leading cloud file sharing (CFS) vendors. This tool allows enterprises to profile their CFS requirements and generate...

Establish a Communication and Collaboration System Strategy

Focus on creating a streamlined set of tools that users need and want. Shape demand for these supported tools by engaging with end users long after the initial deployment.
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Case Study: Reducing Email

Email can be addictive, and dangerous to enterprise culture and productivity. However, it is a required tool that is the blood line of most enterprises.
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