This collection of IT templates is meant to help IT leaders and staff on a wide range of IT projects. These templates will help save time and ensure that template are...
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Often times in IT useful Excel tools can be used to make better decisions and save time or money. Info-Tech has produced a useful set of IT tools in Excel to help with a...
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Has the ideal of IT/business alignment become the holy grail of IT leaders? The promise of IT/business alignment is to focus investment and activities, increase the value...
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Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.
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This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on how to achieve cost...
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IT departments that achieve their ideal mix of operational and strategic activity can advance their standing as a strategic partner in the organization. It's a matter of...
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The majority of IT departments spend 66% of their time performing operational activity and 34% of their time on strategic activity. Shifting more focus to strategic...
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Often, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As a result, IT leaders...
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Use the following survey to evaluate senior management's expectations of IT.
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The business side of the organization generally uses one of two financial metrics to determine the viability and, therefore, the attractiveness of an investment: Net...
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