Performance Measurement - Templates & Policies

Quality Management Quality Plan Template

Use this template to form quality plans for each IT practice area.

Quality Management Communication Plan Template

Use this template to plan your communications throughout your program implementation.

Quality Management User Satisfaction Survey

Modify this survey template to understand satisfaction related to IT quality.

Benefits Realization Assessment Survey

Use this survey to assess the level of project and benefits realization success at your organization. You will use the results of this survey as inputs to Info-Tech’s...

Senior Management Expectation Survey

Use the following survey to evaluate senior management's expectations of IT.
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