Manage Business Relationships - Videos

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Quality IT Communication with Stakeholders is Key to Success

It is essential for all CIOs to maintain quality communication with core business stakeholders in order to build strong relationships and...
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Optimize Decision Rights

The responsibility for IT decisions is often misplaced with those most impacted being uninvolved in decisions that they should be making.
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Influence Decision-Makers Through an Intermediary

IT managers often have to influence decision-makers through an intermediary, who acts an advocate for IT's agenda.
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IT Steering Committees in Municipal Settings

Municipalities, with their myriad of departments and services, must manage competing goals and objectives for IT. IT is a scarce commodity and...
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The Technology Thaw of 2011

Despite continuing economic challenges, IT organizations must continue to innovate. An essential element of innovation is the utilization of new...
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