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Some IT decisions belong to IT management, others belong to organizational management. In some organizations, IT is left out of decisions that affect its ability to support the organization; in others, IT makes decisions that significantly impact organizational management. Info-Tech recommends steps for realigning IT decision rights between IT and the business. This video covers:

  • Decision rights that IT should have: technology standards, selection of suppliers, and technical project planning.
  • Decision rights that business management should have: project approval, funding, and prioritization.
  • Using an IT steering committee effectively to force decision-making back onto the business.
  • Getting back IT decision rights by restoring confidence in IT.

Assess and realign decision rights by determining if there’s a gap between the types of decisions IT should be making and the decisions it is actually making.

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Optimize IT Decision-Making

Fix inappropriate IT decision rights in your organization.

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2 Comments

  • 79253980341b1230d1e8b9733ebf5d17 comment
    Desia Lewis | 09-27-2019

    I'm glad to learn about the importance of respectful role dominance and learning to optimize effectively.

    • 432c05244a845caaca3b276adb15a11e comment
      Info-Tech Research Group | 09-27-2019

      Thanks for the positive feedback, Desia. It's nice to hear that you learned something from the video.

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