Some IT decisions belong to IT management, others belong to organizational management. In some organizations, IT is left out of decisions that affect its ability to support the organization; in others, IT makes decisions that significantly impact organizational management. Info-Tech recommends steps for realigning IT decision rights between IT and the business. This video covers:
- Decision rights that IT should have: technology standards, selection of suppliers, and technical project planning.
- Decision rights that business management should have: project approval, funding, and prioritization.
- Using an IT steering committee effectively to force decision-making back onto the business.
- Getting back IT decision rights by restoring confidence in IT.
Assess and realign decision rights by determining if there’s a gap between the types of decisions IT should be making and the decisions it is actually making.