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Optimize Decision Rights


Some IT decisions belong to IT management, others belong to organizational management. In some organizations, IT is left out of decisions that affect its ability to support the organization; in others, IT makes decisions that significantly impact organizational management. Info-Tech recommends steps for realigning IT decision rights between IT and the business. This video covers:

  • Decision rights that IT should have: technology standards, selection of suppliers, and technical project planning.
  • Decision rights that business management should have: project approval, funding, and prioritization.
  • Using an IT steering committee effectively to force decision-making back onto the business.
  • Getting back IT decision rights by restoring confidence in IT.

Assess and realign decision rights by determining if there’s a gap between the types of decisions IT should be making and the decisions it is actually making.

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