Strategy & Governance

Does AI Need Knowledge?

AI is powered by machine learning, but processing huge amounts of data does not necessarily lead to knowledge creation. A more effective approach would incorporate a...

Shatter the Organization Chart

Today's talent practices can't keep up with the pace of technological evolution, and half of the skill sets required for today's jobs will have changed within the next...

Experience Matters – Using XLAs Effectively

Understand the value of experience and measure it to drive success. Learn what to consider with your Experience Level Agreement (XLA) to achieve better outcomes for your...

Changing Dynamics in IT – Insights From CIO Business Vision Diagnostic Data

Alignment with business objectives drives the organization's perception of IT value. Explore insights from our CIO Business Vision Diagnostic and understand the value of...

How to Climb the ITFM Mountain

The path you take up the IT financial management (ITFM) mountain can be bumpy or smooth. Heighten your understanding of where we are and where we need to go to enhance...

In the Exponential Era, IT Is the Business

​IT’s role is expanding, from enabling premium customer experiences to influencing agile adoption, and driving revenue. Learn how IT can be an innovator for your...

Milk, Eggs, and an ERP

Enterprise resource planning (ERP) systems are a commodity product, with 80% functionality being the same across vendors. Focus your choice of ERP on the one that matches...

Megaputer Case Study: AI for Unstructured Data Analysis

How AI is used in unstructured data analysis.

Explore the Exponential IT Future: For Service Planning & Architecture

Exponential IT continues to evolve in almost all parts of an organization, including the realm of service planning and architecture. Enterprise architects will play an...

AI's Role in Improving Knowledge Management

Traditional knowledge management methods are often expensive to create and maintain and fail to capture and transfer tacit knowledge. Adding AI to your knowledge...
Visit our IT Crisis Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171
GET HELP
Contact Us