Strategy & Governance

Strategy Alignment Map Template

This template contains examples of and instructions to create a strategy alignment map.

Blockchain Basics

This research note provides an explanation of the basic building blocks underpinning blockchain technology. The key takeaway for organizations is to gain insight into the...

Continuous Improvement May Not Be Good Enough

The idea of continuous improvement in application enhancement, rather than the periodic deployment of major changes, is gaining much support. This is a particularly...

Blockchain: Foundational Technology of the Future

This research note covers the rising level of interest and investment in the blockchain technology space and the reasons blockchain may surpass “disruption” and actually...

Apply Design Thinking to Build Empathy With the Business

IT often manages stakeholders who don’t know how to articulate what they want. Requirements often say what the business needs, but rarely does discussion about the...

Apply Design Thinking to Build Empathy With the Business – Executive Brief

Read this Executive Brief follow our methodology of discovering the hidden needs of the business and developing solutions that solve business problems.

Apply Design Thinking to Build Empathy With the Business – Phases 1-2

This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.

Apply Design Thinking to Build Empathy With the Business – Phase 1: Research

This phase of the blueprint, Research, will help you target your experience design efforts towards IT's most impactful stakeholders and structure interviews to gain...

Stakeholder Discovery Interview Template

Use this template to structure and record the outputs of stakeholder interviews that you conduct. You may modify the questions as needed or read the questions verbatim to...

Apply Design Thinking to Build Empathy With the Business – Phase 2: Map and Iterate

This phase will walk you through creating the first iteration of your journey map, creating hypotheses, and collecting the necessary data to test your hypotheses and...

Strategy Alignment Map Template This template contains examples of and instructions to create a strategy alignment map.
Blockchain Basics This research note provides an explanation of the basic building blocks underpinning blockchain technology. The key takeaway for organizations is to gain insight into the...
Continuous Improvement May Not Be Good Enough The idea of continuous improvement in application enhancement, rather than the periodic deployment of major changes, is gaining much support. This is a particularly...
Blockchain: Foundational Technology of the Future This research note covers the rising level of interest and investment in the blockchain technology space and the reasons blockchain may surpass “disruption” and actually...
Apply Design Thinking to Build Empathy With the Business IT often manages stakeholders who don’t know how to articulate what they want. Requirements often say what the business needs, but rarely does discussion about the...
Apply Design Thinking to Build Empathy With the Business – Executive Brief Read this Executive Brief follow our methodology of discovering the hidden needs of the business and developing solutions that solve business problems.
Apply Design Thinking to Build Empathy With the Business – Phases 1-2 This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.
Apply Design Thinking to Build Empathy With the Business – Phase 1: Research This phase of the blueprint, Research, will help you target your experience design efforts towards IT's most impactful stakeholders and structure interviews to gain...
Stakeholder Discovery Interview Template Use this template to structure and record the outputs of stakeholder interviews that you conduct. You may modify the questions as needed or read the questions verbatim to...
Apply Design Thinking to Build Empathy With the Business – Phase 2: Map and Iterate This phase will walk you through creating the first iteration of your journey map, creating hypotheses, and collecting the necessary data to test your hypotheses and...

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