Strategy & Governance
Topics
Five Proactive Cost-Reducing Tactics to Prepare for Your Organization’s COVID-19 Budget ImpactIn the current health and economic climate, all organizations must examine current expenditures, whether they be CapEx or OpEx in nature. Beyond reducing discretionary... |
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COVID-19 Industry RoundtablesJoin Info-Tech’s Industry Roundtables to discuss the challenges and issues COVID-19 presents for IT. |
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Business Insurance Does Not Typically Cover Pandemics; Your Cyber Coverage May Still HelpIt is unlikely that you’ll be able to use your business interruption insurance to recover revenue lost due to COVID-19; however, your cyber insurance may help you manage... |
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Create a Service Management Roadmap – Phases 1-4This blueprint will help you develop a roadmap for your service management program. |
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Service Management Roadmap Project CharterThis project charter helps you document the initiative stakeholders, project team members, communication plan, and project status. |
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Service Management Maturity Assessment ToolUse this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes. |
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Create a Service Management Roadmap – Executive BriefThis blueprint will help you develop a roadmap for your service management program. |
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Create a Service Management Roadmap – Phase 1: Launch ProjectThis phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices. |
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Create a Service Management Roadmap – Phase 2: Assess the Current StateThis phase will help you assess multiple aspects of your service management program to establish the current state. |
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Create a Service Management Roadmap – Phase 3: Identify the Target StateThis phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities. |
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