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This detailed, practical guide takes you through each step of crafting a modern costing model.
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A step-by-step approach to sustainable enterprise service design that truly works for customers, employees, and the organization.
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A curated, peer-driven guide to the research, products, and services that IT leaders are relying on to tackle the most pressing priorities and strategic initiatives shaping...
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IT leaders face the complex challenge of balancing AI’s potential with competing risks and responsibilities. Read our AI Trends report now to make smarter, faster AI...
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An overview of our 12-step, calendar-aligned, actionable framework to ensure your AI initiatives provide long-lasting impacts, supported by a matrix of methodologies,...
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Learn about the eight trends that will define success in 2026 and beyond.
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A detailed guide that’s vision-driven yet anchored in real-world shifts, allowing you to strategically home in on the technology trends that matter most to your industry...
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A peer-driven guide to our most in-demand, tried-and-true resources in 2025.
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A step-by-step framework that empowers you to build your AI strategy and roadmap.
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A comprehensive guide to making your service desk proactive and predictive using AI.
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