Strategy & Governance - Briefs and Notes

Hope Is Not a Strategy: Why the Organization Needs IT Leaders to Have a Formal IT Strategy

​Many IT leaders fly by the seat of their pants, take orders from the business, or keep their strategy in their heads. None of this positions them as strategic partners and...

Innovation Is Not Enough: Adopt a Culture of Intrapreneurship

​Intrapreneurship is a top priority at many organizations but rarely achieved. Why is intrapreneurship so challenging? Explore factors impacting intrapreneurship and learn...

Accelerating Enterprise Digital Services in the Public Sector: Why It Matters in This World of Exponential IT

The road to meeting the public’s evolving expectations of services will get ever steeper in this world of Exponential IT. Learn what IT leaders in the public sector must do...

Where Are They Now? Blockchain Edition

​Blockchain technology was all the rage a few short years ago, but it’s since fallen off the radar. Uncover the truth behind blockchain’s precipitous rise and fall as an...

Applying AI Across Customer Service

​Discover how AI can be used across customer service to enhance support operations and improve customer experience. From content personalization to customer service,...

Hacking the Neural Net: The Latest Security and Privacy Attacks Against Large Language Models

Just how vulnerable are large language models (LLMs)? Discover the latest security and privacy threats and learn how to secure your LLMs.

Overcome Your Hesitation: Enable Autonomous Decision-Making in Information Security

Imagine a world where cybersecurity defense is run completely by AI. Explore AI-assisted, AI-augmented, and autonomous AI levels of cybersecurity automation. Learn more in...

How AI Is Being Used to Create (Dis/Mis)information

The proliferation of cheap, abundant, and easy-to-automate Gen AI tools has accelerated the spread of dis- and misinformation. Organizations can respond in a number of...

Presenting Security to the Board

When presenting security to the board, security leaders are faced with challenges such as a disconnect on what information is important to present, changes to the threat...

Experience Matters – Using XLAs Effectively

Understand the value of experience and measure it to drive success. Learn what to consider with your Experience Level Agreement (XLA) to achieve better outcomes for your...
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