Stabilize Release and Deployment Management – Phases 1-4

Organizations are struggling to keep current with the constant release of new deployments, patches, and updates. Use this blueprint to help you assess gaps in your...

Create a Service Management Roadmap – Phase 3: Identify the Target State

This phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities.

Kick-Start IT-Led Business Innovation – Phase 3: Prototype

Create rapid prototypes that allow users to experience an idea before it is built. Prototyping will give you the feedback you need to refine the solution and prepare to...

IT Chargeback Program Development & Management Tool

Use this tool to create an IT chargeback model that provides a complete and logical structure for thinking through every decision of chargeback program development.

Drive Organizational Change from the PMO – Phase 5: Solidify the PMO's Role as Change Leader

Use this phase of the blueprint, Drive Organizational Change from the PMO, to institute an OCM playbook through the PMO in order to bring a more standardized and...

Create an IT View of the Service Catalog – Executive Brief

Read this executive brief to understand how Info-Tech's process can help you extend your user-facing service catalog.

Drive Organizational Change from the PMO – Phase 2: Plant the Seeds for Change During Project Planning and Initiation

This phase of the blueprint, Drive Organizational Change from the PMO, will help you build the case for change throughout the organization as well as assess change...

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 1: Position the Quality Program

Hold a positioning working session to focus the program around business needs, create solid targets, and create quality champions to get the job done.

CIO Trend Report 2017 – Immersive UX

Immersive User Experience (UX) is a trend that is driven by developments in augmented and virtual reality, and wearable devices.

Establish a Foresight Capability – Phases 1-4

By applying strategic foresight, CIOs can help their organizations become more proactive about technological innovation, and in doing so, become more competitive.
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