IT Chargeback Program Development & Management Tool

1 Download

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.

Use this tool to create an IT chargeback model that provides a complete and logical structure for thinking through every decision of chargeback program development. The tool includes the following activities:

  • Identify and document customers.
  • Document user-facing service definitions and customers.
  • Document service-based costing for IT services.
  • Determine optimal chargeable service units and pricing.
  • Track consumption of services.
  • Determine IT service charges for business units.
  • Generate cost reports.
Formalize your chargeback model by taking a business value approach that focuses on pricing IT services using chargeable service units that business owners find meaningful, manageable, and measurable.

View the Complete Blueprint:

Implement an IT Chargeback System

Explain IT costs in ways that matter to the business.

Related Content

Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019