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Use this template to record your resource management strategy decisions.
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Read this Executive Brief to understand how to implement an IT chargeback program at your organization. Identify and define your user-facing IT services, allocate IT...
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Use this template to plan your communications throughout your program implementation.
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This is a template of common services provided by IT organizations within certain industries. It is designed to get you thinking about other common services offered...
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Launch innovation by sponsoring a clear mandate and building the team that will help you meet it.
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Managing risk has never been more important. Ensure that your organization has an established and manageable way of governing a process related to identifying, assessing,...
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Read this Executive Brief to discover how Info-Tech can help you build a strategic workforce plan for IT.
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As workforce composition shifts, mentoring programs must move beyond the traditional senior-junior format option. Organizational culture and goals will dictate the best...
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Use this tool to define a specific process for managing security incidents and reducing their effects on the organization. Through effective knowledge transfer, minimize...
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Follow Info-Tech's straightforward best practices to rapidly build an IT recognition program that drives team effectiveness – without the big financial or time investment.
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