CIO - Tools

Annual Team Development Calendar

An Excel template designed to build consistency into your learning strategy.

Team Development Backlog

An Excel-based tool to ensure your IT team is set up to meet the evolving needs of your organization.

Develop Your Industry of the Future Report Workbook

This Excel-based workbook guides you to the creation of your Industry of the Future Report in a context that’s uniquely relevant to your organization.

AI Use Case Selection Tool

A comprehensive repository that will help you discover use cases that will generate the most value for your organization.

Service Desk AI Use Case Discovery Tool

A detailed Excel-based tool to help you identify the right AI use cases to explore for your service desk.

Service Desk AI Use Case Prioritization Matrix

A step-by-step evaluation matrix tool to help you track and analyze potential AI pilot use cases.

Stakeholder Action Plan

An in-depth template to plan initiatives and establish focus areas for improving stakeholder relationships.

CX AI Use Case Discovery Tool

A robust, Excel-based tool to help you identify the right AI use cases to explore for CX in your organization.

Solution Path and Size Estimation Tool

An Excel-based tool to help you identify the solution path and establish a size estimate for your project.

CX KPI Value Mapping Tool

A comprehensive tool to help you identify the right AI use cases to explore for CX.
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